HELENA | CLASSIC SLIP-ON LOAFERS
HELENA | CLASSIC SLIP-ON LOAFERS
Free Shipping with Tracking: Guaranteed delivery or free reshipment
Easy Returns: 30 days for returns
Secure Banking Payment: Integrated 3D Secure protocol
Size Guide
SIZE GUIDE:
| PT/FR | EU | UK | US | Foot Length (cm) |
|---|---|---|---|---|
| 34 | 34 | 2 | 4 | 21.5–22.0 |
| 35 | 35 | 2.5 | 5 | 22.0–22.5 |
| 36 | 36 | 3.5 | 6 | 22.5–23.0 |
| 37 | 37 | 4 | 6.5 | 23.0–23.5 |
| 38 | 38 | 5 | 7.5 | 24.0–24.5 |
| 39 | 39 | 6 | 8.5 | 24.5–25.0 |
| 40 | 40 | 6.5 | 9 | 25.0–25.5 |
| 41 | 41 | 7.5 | 10 | 25.5–26.0 |
| 42 | 42 | 8 | 10.5 | 26.0–26.5 |
| 43 | 43 | 9 | 11 | 26.5–27.0 |
| 44 | 44 | 9.5 | 11.5 | 27.0–27.5 |
| 45 | 45 | 10.5 | 12 | 27.5–28.0 |
Tip: Measure your foot barefoot from heel to longest toe. If between sizes, always size up.
HOW TO CHOOSE THE PERFECT FIT
To ensure maximum comfort, please measure your foot length (from heel to toe) before selecting your size. Our footwear follows the standard European sizing, but we recommend these adjustments:
- Between Sizes? If your measurement is exactly at the limit (e.g., 24cm), we strongly recommend choosing the larger size (39) for a better experience.
- Wide or High Arch: If you have a wider foot or a higher instep, please select one size larger to prevent pressure and ensure a secure fit.
- Sizing Tip: In Poland and Northern Europe, it is common to prefer a slightly roomier fit. When in doubt, always size up.
💡 FIT TIP: Did you know that your feet naturally swell throughout the day? Check our SIZE GUIDE and consider a slightly roomier fit to ensure comfort from morning to night.
SHIPPING AND RETURNS
SHIPPING
Please allow 1–3 business days for order processing before shipment.
We strive to get your order to you as quickly as possible. Most orders are delivered within 10–12 business days.
You will receive a tracking number as soon as your order ships, via email, allowing you to follow your delivery with complete peace of mind.
You can also track your order at any time on the Track Your Order page.
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RETURNS
We stand behind the quality and excellence of our pieces. To demonstrate our confidence, we provide a 30-day money-back guarantee on every purchase.
If you are not completely satisfied, simply return your item within 30 days of receipt for a full refund.
SECURE PAYMENT
At Zofia Atelier, your privacy and security are our priorities. We handle your personal information with the utmost confidentiality, ensuring it is never shared with third parties. Your data is used exclusively for essential order processing and is securely removed once no longer needed.
To guarantee a 100% protected shopping experience, our website features high-security SSL encryption and operates exclusively through unified direct banking processing (Visa, Mastercard) and native digital wallets (Apple Pay, Google Pay). The entire process is conducted under the European 3D Secure authentication protocol, ensuring every transaction is validated directly by your own banking institution.
HELENA | CLASSIC SLIP-ON LOAFERS
To ensure the best comfort, please measure your foot length from heel to toe as shown in the diagram. Our sizes are tailored for a standard fit, but we recommend the following adjustments based on your foot shape:
-
Wide or High Arch: We suggest choosing one size larger for a more comfortable feel.
-
Narrow Foot: If your feet are particularly slim, you may prefer one size smaller for a more secure fit.
-
Standard Fit: If you are between sizes, we generally recommend selecting the larger size.
Note: Please allow a slight manual measurement difference of 1-3mm. If you have any questions regarding your size, our customer support team is here to help.
Happy Customers
